computerchoice.pk is committed to provide its customers the Best Products with the Best
Customer care. Here at computerchoice.pk, we listen to our customers’ problems and issues and
try our best to solve those issues as soon as possible.
Following are our terms and conditions regarding products, orders, delivery, exchange and
returns.
PRODUCTS:
• computerchoice.pk deals only in Original, Branded Products. We provide our customers 100%
Original products most are Brand New either computerchoice.pk also deals in Used Laptops, PC’s,
Printer, Workstations, Servers and Parts.
• We assure our customers that all our products are 100% original. If you have any complaints
regarding a product’s originality or expiration, feel free to contact us via email or phone.
ORDERS:
• Team computerchoice.pk is very efficient; we try our best to start working on an order as soon
as it’s placed. Our customers can place orders directly through our website.
• We confirm all our orders by calling our customers. If you have mistakenly provided wrong
information, please inform our operators as early as possible, as order details cannot be changed
once your order has been shipped.
• Please recheck your ordered products and billing details before confirming an order.
SHIPPING POLICY:
• Our efficient delivery service is solely responsible to get our readily available stock to you. Once
your order is placed, we ensure your product reaches within a committed span of time.
• We try our best to ship your orders as soon as possible, but our valuable customers should
understand that delivery time depends on many factors like flight delays, political conditions,
weather conditions etc. our usual delivery time for Lahore is 1 to 2 working days and for other
major cities it’s 2 to 3 working days.
• Delivery time for rural and remote areas cannot be confirmed.
• Orders booked from some remote and distant areas that are not covered by our service areas
can only be entertained if you pre-pay your order’s 30% advance payment via bank account.
RETURN POLICY:
Order Cancellation:
• Your orders can be cancelled until they are Not Shipped. If your order has been Paid and you
need to change or cancel it, you must contact us within 10 Hours.
Conditions of Refunds:
Your satisfaction is our No.1 Priority. Therefore, you can request a refund or reshipment for
ordered products if:
• You received the wrong item.
• You do not want the product you have received (but you must return the item at your expense
and the item must be sealed pack / unused).
We do not issue the refund if:
• Your order does not arrive due to factors within your control (e.g. providing the wrong shipping
address).
• Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared
by customs, delayed by a natural disaster). You can submit refund requests within 10 Hours by
sending us Email on support@computerchoice.pk
