System Requirements:

• My Cloud Home Desktop App (64-bit operating system required):
• Windows® 10, Windows 8.1/8.0 or Windows 7 operating systems
• macOS® Mojave (10.14), macOS High Sierra (10.13), macOS Sierra (10.12), El Capitan (10.11), Yosemite (10.10), or Mavericks (10.9) operating systems

My Cloud Home Mobile App:

• iOS® 9 or higher operating systems
• Android™ Marshmallow (6.0) or higher operating systems
• Router and Internet Service Provider for Internet connection

Supported Browsers:

1. Internet Explorer® 11 or higher
2. Microsoft® Edge
3. Safari® 8.0 or higher
4. Firefox® 45 or later on supported Windows and macOS platforms
5. Google Chrome™ 50 or later on supported Windows and macOS platforms

Supported Streaming Options:

• H.264 via Android and iOS media playback
• H.265 via Android and iOS media playback

Note: Compatibility may vary depending on user’s hardware configuration and operating system.

• Personal cloud storage
• Ethernet cable
• AC adapter
• Quick Install Guide